PRIVACY POLICY

 

Important information and who we are

 

1.      Purpose of this privacy notice

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This privacy notice aims to give you information on how Bystander Magazines Ltd collects and processes your personal data through your use of this website, including any data you may provide through this website when you fill in our contact form.

 

This website is not intended for children and we do not knowingly collect data relating to children.

 

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

 

Controller

 

Bystander Magazines Ltd is the controller and responsible for your personal data (collectively referred to as Bystander Magazines Ltd "we", "us" or "our" in this privacy notice)

 

Contact details

 

Our full details are

 

Full name of legal entity: Bystander Magazines Ltd

 

Email address: julie@villagebystander.com

 

Postal address: 1 Montagu Gardens, Kimbolton, Huntingdon, Cambridgeshire, PE28 0JL

 

Telephone number: 07928 778457

 

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. 

 

Changes to the privacy notice and your duty to inform us of changes

 

This version was last updated on 3rd July 2020 and historic versions can be obtained by contacting us.

 

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

 

Third-party links

 

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

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2.     The data we collect about you

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Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

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We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

 

• Identity Data includes first name, last name.

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• Contact Data includes billing address, email address and telephone numbers.

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• Financial Data includes bank account details.

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• Transaction Data includes details about payments to and from you and other details of services you have purchased from    us.

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• Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser      plug-in types and versions, operating system and platform and other technology on the devices you use to access this          website. ​

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• Profile Data includes purchases made by you, your interests, preferences, feedback and survey responses.  

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• Usage Data includes [information about how you use our website and services. 

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• Marketing and Communications Data includes your preferences in receiving marketing from us and your communication   preferences.

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We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

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If you fail to provide personal data

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Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time. 

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3.      How is your personal data collected?

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We use different methods to collect data from and about you including through:

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• Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

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• Wish to use our services;

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• apply for our services;

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• create an enquiry on our website

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• subscribe to our service or publications; 

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• request marketing to be sent to you;

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• enter a competition, promotion or survey; or

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• give us some feedback. 

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• Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our cookie policy for further details.

 

• Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:

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• Technical Data from the following parties:

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     (a) analytics providers; 

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     (b) search information providers

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• Contact, Financial and Transaction Data from providers of technical, payment and delivery services.

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• Identity and Contact Data from data brokers or aggregators.

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• Identity and Contact Data from publicly availably sources such as Companies House and the Electoral Register based inside the EU.

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4.      How we use your personal data

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We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

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• Where we need to perform the contract we are about to enter into or have entered into with you.

• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

• Where we need to comply with a legal or regulatory obligation.

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Click Here to find out more about the types of lawful basis that we will rely on to process your personal data.

Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

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Purposes for which we will use your personal data

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We have set out in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

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Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table Please Click Here.

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Marketing 

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We provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:

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Promotional offers from us 

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We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which services and offers may be relevant for you (we call this marketing).

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You will receive marketing communications from us if you have requested information from us or purchased services from us or if you provided us with your details when you entered a competition and in each case, you have not opted out of receiving that marketing.

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Opting out

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You can ask us stop sending you marketing messages at any time by contacting us at any time. 

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Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service purchase, or other transactions.

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Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please Click Here.

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Change of purpose 

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We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. 

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If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

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Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

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5.      Disclosures of your personal data

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We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.

·     External Third Parties as set out in the Glossary.

·     Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may           seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use           your personal data in the same way as set out in this privacy notice. 

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We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

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6.      International transfers

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We do not transfer your personal data outside the European Economic Area (EEA).

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7.      Data security

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We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. 

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We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

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8.      Data retention

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How long will you use my personal data for?

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We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. 

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To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

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By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

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In some circumstances you can ask us to delete your data: see link to Glossary.

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In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you. 

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9.      Your legal rights

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Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click here to go to the Glossary to find out more about these rights:

You can also read more about these rights on the ICO Website:

If you wish to exercise any of the rights set out above, please contact us.

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No fee usually required

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You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

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What we may need from you

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We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

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Time limit to respond

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We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.